dan w Kul

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Verified Reviewer
| map-marker Johns Creek, Georgia

Danger with little bites.

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Bimbo Bakeries Usa - Danger with little bites.
Bimbo Bakeries Usa - Danger with little bites. - Image 2
Bimbo Bakeries Usa - Danger with little bites. - Image 3
Bimbo Bakeries Usa - Danger with little bites. - Image 4
Bimbo Bakeries Usa - Danger with little bites. - Image 5
StLittle Bites found a knife like object in a big box of 20. .I did call them and they did a investigation and they said I was theirs. They offered me $200 and pay medical bill of $500 had to take 10 days off work. And back and forth to the hospital to get stitches. Just like to let you know be very careful of your children opening Boxs of little bites.
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Willliam Eoj

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Verified Reviewer
| map-marker Eugene, Oregon

I used to love or wheat bread now I wouldn't touch it with a 10 foot pole

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Bimbo Bakeries Usa - I used to love or wheat bread now I wouldn't touch it with a 10 foot pole
Red smell funny it was only wrapped in the bag once it looked like it had some kind of mold on the top I will not be eating the spread ever again or you made a mistake selling to bimbo bakeries
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User's recommendation: find a different bread you love

1 comment
Guest

Bimbo Bakeries has ruined every bread I used to love.

Mohammad f Qwe

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Verified Reviewer
| map-marker Somerset, Kentucky

Poor service

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Bimbo Bakeries Usa - Poor service
I've been trying to reach this person for three months and he just got here yesterday and drop me two flavors of Takis
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Preferred solution: I just want to service nothing and I get all your merchandise here

Eric T Ixz

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Verified Reviewer

I had a poppy seed Thomas's English in a Thomas's original muffin package

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Bimbo Bakeries Usa - I had a poppy seed Thomas's English in a Thomas's original muffin package
Bimbo Bakeries Usa - I had a poppy seed Thomas's English in a Thomas's original muffin... - Image 2

I'm definitely allergic to poppy seeds even with one touch, I can't eat, or even smell it, otherwise I do have an allergic reaction, and I'll be sent to the hospital immediately. My reactions include breathing, itching, swollen mouth and heart palpitations from the medical side.

Please announce this to your complaints department. It might have been a bad product to by as a customer. I'm in the hospitality industry and I ask everyone, are you allergic to anything in particular in daily life.

They always respond correctly, and I personally make sure that they don't receive a bad product. So I feel the customers pain.

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Pros:
  • Being an independent operator
Cons:
  • Customer service
Anonymous
map-marker Holland, Michigan

Have not been service in two months

Bimbo usa cut all private vendors and supervisor tasks with me about some one take care of my store . The 19th of this month 2 months no one call .I call customer service and they give me a phone number, no one responded. No Bimbo, takis ,marinela products. Bimbo big corporation with bad service.
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User's recommendation: I don't care who gone provide service just do it.

Rosemarie V Itg
map-marker Poughkeepsie, New York

Negligent

Negligent

Plastic found in cake. Cooked in

They send coupons

No lab results given to customer

They only want your money

Why would I use the coupons when its like finding a roach in your meal and the restaurant owner offer you another free meal that may also have a roach in it.

No thank you Mr. Massa

I want a hard copy of all the toxins from the lab report.

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Cons:
  • No live or real customer support

Preferred solution: Money for all the anxiety in going through and the lab report

User's recommendation: Don’t purchase. Plastic in cake

1 comment
Guest

Similar experience but piece of plastic in Beefsteak Rye. Took time to contact them, get box to send back.

Sent me a letter with 5 coupons and no explanation of how plastic got IN bread. They said call this guy Kevin Massa for more info. I did and he said they haven’t got report back. Said lab reviewing said it was not result of baking process but wrapping process.

Problem is still got in the piece I was chewing. Said they don’t report incidents to any governmental agency. I asked for reimbursement for my time and experience - I couldn’t tell if it was some part of my tooth or something in their product. Had to see dentist to confirm it was something in bread.

Asked what I wanted and I said $50 and he said they could only send $25 Mastercard.

Told him I will see hit in small claims. Probably seek $150 for additional time and processing fee.

Anonymous
map-marker Valdese, North Carolina

PTO paid time off

They fired me of remark I called somebody I have PTO wanting my wages They told me they would pay me so i was there 8mths n 12 days
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Jorge C Scp

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Verified Reviewer

Not an equal opportunity employmer

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The values of this company has rolled down hill and failed countless times because of management that Bimbo Bakeries introduced AI into its new business models since management has to many human errors lacking any understanding to an equal opportunity, especially being a sales force.

David Ratcliffe is an individual who has animosity towards previous accounts that have been lost under his oversight that bleed into this depot and would seriously apply else where (Franz Bakeries) the equal opportunity for employment is not located within this organization.

This company has permanently been at a loss with continuous closures of the bakery outlets.

This leads to wasted product (bread) that just gets thrown out at the Kent valley Dump instead of donations towards a food bank giving the current pandemic.

This depot as well as the contracted employees are subjected to tyrants such as David Ratcliffe.

So all those five star individual have lost their livelihood with lay-offs, budget cuts, implantation of business models that include AI within the ordering systems that ultimately deprives theses hardworking individuals autonomous right, and subjected to scare tactics lacking any moral compass that leads into success.

Please read into the history of this company and understanding that no accountability is met under this kind of management.

I would give this company zero stars if could.

STAY CLEAR OF EMPLOYMENT.

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Cons:
  • Nepotism
  • Bias oversights
  • Favoritism

Preferred solution: Let the company propose a solution

User's recommendation: Find employment elsewhere

1 comment
Guest

I have been purchasing D'Italiano Italian Bread for years. What are you doing to it?This bread is stale when you buy it.

Example purchased Feb 1st.

expiration date Feb 12th. This has been going on for a long time now

Yuritzi G

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Verified Reviewer

Mold on sugar donuts

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Bimbo Bakeries Usa - Mold on sugar donuts
Bimbo Bakeries Usa - Mold on sugar donuts - Image 2
Just bought a pack of sugar donuts on 6/9/2020 Walmart on carrolllton tx and Im so grossed out
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Loss:
$4

Preferred solution: Let the company propose a solution

Anonymous
map-marker New York, New York

Quality and Value

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Bimbo SHRUNK their English muffins. Im sure they were able to save $100s of thousands of dollars but at the expense of being offset by consumers seeking quality. A Former Customer
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Nancy M Dgn

Disappointedly

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Second loaf of Mrs Bairds bread that was terribly crumbly. Also purchased a package of hamburger buns that the tops crumble in our hands while eating. What did you change in your recipe? Not very happy with your product right now.
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Preferred solution: Go back to the Mrs Bairds we remember

Mike M Toz

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Verified Reviewer

Poor products handleing

Bimbo Bakeries Usa - Poor products handleing
I have Thomas onion bagels one is sliced the thickness of a quarter the other is an inch thick. Sadly nobody takes there jobs seriously and they certainly have no pride in what they do.
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Preferred solution: Full refund

Glenna B

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Verified Reviewer
| map-marker Sarasota, Florida

Changed loaf size of Sara Lee white/wheat bread

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All of the sudden the Sara Lee White Wheat bread changed. Now coarse, darker color, smaller bread size, and wider slice size. Completely different - in same wrapper with same calories.
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Preferred solution: Let the company propose a solution

User's recommendation: Inconsistent

Lacie S Sci

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Verified Reviewer

Havent received pay

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ave tried to contact my supervisor several times for my check for the reimbursement of milage, every time I try to contact her she ignores me. I am located in Riverton Wyoming, my direct supervisor is in Cheyenne Wyoming her name is Brittney. I loved the job y'all are great people to work for it's the supervisor for this area that's not so great.
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Loss:
$458
Pros:
  • Being an independent operator
Cons:
  • Shameful

Preferred solution: Let the company propose a solution

Anonymous

Ruining a good brand

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Bimbo has ruined Entenmann's doughnuts for one. They were the best store bought doughnuts that would melt in your mouth. Since being bought by Bimbo the recipes have changed and the product is dry, stale tasting doughnuts. It's so sad! The chocolate covered cake doughnuts were the best. Couldn't stop eating them. Why not have a superior product and charge more versus selling more of a product that's trash?
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Loss:
$20
Pros:
  • Good price when baked right
Cons:
  • Shameful

Preferred solution: Better product quality

User's recommendation: Don't buy Bimbo products. Poor quality, they are a mega bakery that doesn't care.

Cathey h

Mairs Italian bread

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You have ruined the Italian bread!! It is a shame that you have made this bread taste stale right out of the package! Taking my business elsewhere
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Cons:
  • I dont like
  • Shameful
  • Bad batch of bread with holes

Preferred solution: Go back to original recipe

About

Related Companies

Grupo Bimbo, Entenmanns, Sara Lee Bread, Arnold Bread, Freihofers

Summary

Bimbo Bakeries USA is one of the biggest companies in the baking industry across the United States. The company was started in 1994. Its corporate office is located in San Diego, CA. Bimbo Bakeries USA owns more than 60 locations across the United States. The company distributes its products through more than 11,000 sales routes across the country. Bimbo Bakeries USA owns several brands such as Sara Lee, Oroweat, Ball Park, BIMBO, J.J.Nissen and others. The company provides a wide range of products such as sandwiches, bread, bagels, rolls, cheese cups and many more.

Bimbo Bakeries Usa reviews and complaints

Bimbo Bakeries Usa is ranked 60 out of 358 in Coffeehouses and Bakeries category

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